Technical Support Engineer

Job details

General information

Vacancy Reference number

005067  

About us

At Aer Lingus, we believe in going above and beyond to connect people, places and possibilities. Whether working at the airport, in our offices or at home - every employee has a role to play in making Aer Lingus the heart of travel to, through and beyond Ireland for generations to come.
How do we do this? We Put Safety First. There's nothing more important. We Are Customer Focused. We champion the customer and go above and beyond to get things just right for them. We're Stronger Together. With a ‘how can I help?' attitude, we communicate and collaborate to achieve shared success. We Own It. We do what we say we're going to do and always follow through. We Look Forward. We build the future by embracing change today.

What we offer

As well as offering you a competitive salary, career advancement opportunities and staff travel benefits (with Aer Lingus and many other international airlines), you will also have the opportunity to work in a dynamic and collaborative environment and to join a team of amazing professionals who are passionate about the aviation industry. To learn more about the exciting benefits and opportunities that await you at Aer Lingus please visit our website.
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. As an equal opportunity employer, we encourage applications from all candidates who share our passion for aviation. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com.

Vacancy details

Role title

Technical Support Engineer

Your role

As a Technical Support Engineer in the Maintenance & Engineering Department, you will report to the Head of Technical Operations, the Technical Support Engineer will provide 24/7 technical support to Aer Lingus 145 operations and MCC. Our Maintenance & Engineering Department helps us to drive Aer Lingus’ ambition by providing technical expertise and support for operational decision-making.

 

Your responsibilities as a Technical Support Engineer will include:

  • Provide 24/7 fleet support ensure maximum aircraft availability and reliability.
  • Provide AOG support to ensure efficient and best course of actions are being taken.
  • Act as the CAMO liaison between Aer Lingus 145 and OEMs/CAMO organisation.
  • Propose troubleshooting and resolution actions for technical defects affecting aircraft availability, including repeat item tracking oversight.
  • Review maintenance delays, aircraft technical problems to suggest improvements within Maintenance and Engineering procedures to achieve highest safety standards and dispatch reliability.
  • Attend Daily Technical Operations Call to assist in delay reviews and aircraft readiness.
  • Support the 145 organisations on the interpretation of manual/aircraft documentation.
  • Propose continuous improvement actions across Aer Lingus maintenance and engineering operations.
  • Liaising with engine and other OEMs for any technical issues.

Your qualifications and key criteria

We are looking for an individual with experience / qualifications in the following areas:

  • Engineering university degree or part 66 license.
  • Basic understanding of all the disciplines involved in aircraft maintenance: systems, avionics, structures and engines.
  • Able to make quick decisions and work under pressure.
  • Ability to quickly interpret aircraft manuals.
  • Proven analytical skills.
  • Able to work independently and make decisions.
  • Proficiency in the use of Office apps.
  • Enthusiastic and flexible team member.
  • Fluent in English, both written and spoke.
  • Eligible to live and work in the EU.
  • Hold a current unrestricted worldwide passport.
  • Provide 2 verifiable references.
  • Able to pass a strict airport security vetting procedure which includes a 5 year background check* or be in possession of a current airside pass for the airport this position is based in.

 

Closing Date: 29th of December 2025
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com.

Division / Department

Technical - Engineering

Contract type

employee recruitment - permanent

Job location

Job location

Republic of Ireland, Dublin, Dublin